Notification Process

We recognize the difficulty in the notification process, and we strive to inform as many people as possible regarding our adulticiding, but it is also the responsibility of all residents to be informed of any procedures that they require information about. 

  1. Each year in late January or early February we send a letter to each Town/City Clerk with information about the pesticide exclusion process from 333CMR, the Massachusetts Pesticide Regulations. We outline the procedure for “Exclusions from Applications”, and request the Town/City Clerk inform the public in their town about this process. Suggested means are local newspapers, posted notices and on local cable stations. In early April we contact all Town & City Clerks and pick up all registered exclusion letters they have received up to that date. Clerks will call the CMMCP office when additional exclusions are received and these are usually faxed to our office to be placed immediately on the exclusion list. CMMCP will continue to receive exclusions throughout the year by phone, fax and e-mail, and these exclusions are added to the list as soon as our office receives them.
  2. A minimum of 2 weeks prior to the start of each month in the summer spray season, CMMCP will send a schedule to the Town/City Clerk, Board of Health, Police Departments and other departments as requested by the town outlining the scheduled days and evenings we will be in their area. They are notified that some additional work may be performed off-schedule, usually as a result of high mosquito populations, mosquito-borne disease or weather factors. Specific spray areas are not outlined to the towns at this point due to continuing incoming service requests and the surveillance that needs to be gathered before each application is performed.
  3. Each evening CMMCP schedules any applications, a list with the potential spray areas including resident’s name and address is given to the local Police Department by our field staff. This is the only time CMMCP will release a resident’s name unless directed to do so by higher authorities, and the Police Department is asked to keep the information confidential. This list also includes emergency contact information should the Police Department need to contact personnel at CMMCP for any reason.
  4. After 3:30PM each day, the website maintained by CMMCP will list all potential spray areas for the evening. This is the same list given to the Police Department but does not include the resident’s name or exact address, only the town & street name.
  5. The CMMCP phone system will also have a recording with the list from the website, and is operational after 3:30PM. During business hours all requests for this information is handled in person by CMMCP staff.
  6. On rare occasions and only under specific instances, CMMCP field staff will contact residents listed on the exclusion list directly to inform them that an application may be done in their area, and that their property will be excluded from this application. The instances will include medical and/or other extraordinary reasons. CMMCP office and field staff is not able to contact everyone on the exclusion list prior to each scheduled application. CMMCP field staff makes every effort to contact all exclusion properties at least once per year but time constraints may not make this possible. Residents are expected to use the CMMCP notification process as outlined in sections 4 & 5 above to keep informed of the scheduled spray areas.
  7. Residents requesting service are notified prior to an application performed in their area in person or by a note left at their door. Field staff will survey the areas to determine the extent of the application, look for additional larval areas, and educate the resident about basic mosquito biology and proper sanitation methods to reduce mosquito breeding in their yards. The resident will be questioned to see if special circumstances exist, such as any health concerns, areas in the yard to concentrate on or avoid, etc. The field technicians are also available to answer any questions the resident may have at that time. Brochures and other literature are given to all service requests with additional information.